A unique password gives companies access to the secure web site. In addition to logging faults, progress of faults can be viewed online.
NECare Essentials contracts offer unlimited assistance and onsite visits from NEC’s highly-trained technicians.
Companies that have peripheral equipment that is not manufactured by NEC can be managed saving time and resources.
NEC will action any reported faults between 8am and 6pm on a normal business day.
NEC respond to any urgent faults within four hours and all other faults within 24 hours (working days only)
Benefits
Whatever your reasons – reduce costs, increase customer satisfaction or reduce network downtime – NECare Essentials can help businesses. Plus you’ll be partnering with one of the world’s leading providers of technology and data.